Dealing With Criticism in the Online World
If you blog, post comments on blogs, Twitter, or post on Facebook, inevitably you will face criticism for something you post online.
The easiest route is just to ignore all criticism, but in doing so, you will give the impression that you are above reproach, which is a fast way to lose respect. Besides, by listening to your critics, you could actually learn something.
I don’t think you should listen to all criticism, especially in these cases:
- The criticism consists mainly of attacks against your intelligence and/or character. That’s not really criticism, that’s an insult. Determine if they are criticizing the information, or the person posting the information. Attacks leveled at the person should always be ignored.
- The critic makes no effort to explain their position. A good critic should use established facts and/or relevant experience to validate their claims. If they can’t do that, it’s not worth it to listen.
- The criticism is an obvious emotional reaction, obviously because these rarely contain any intellectual value.
How should you respond to valid criticism?
- Read carefully. Be sure that you have not misread or inferred meaning where there was none.
- Resist the urge to react emotionally. Strong emotional reactions to criticism will impair your ability to analyze it. Never respond to the critic with an emotional backlash. You will regret it later.
- Determine if the criticism is constructive. Is there something that you can take away from it that you can improve upon?
- Try to see the other person’s perspective. It may not change your mind, but it will allow you to think outside of your normal viewpoints, which will improve your ability to empathize with others.
- Disagree? That’s okay too. Criticism will not always bring you to change your mind, and people rarely agree on everything. We should be able to respect another person’s viewpoint, without agreeing with them.
- Always respond positively. Thank the critic for their input. Even if you still disagree, do it respectfully, without insult, and based in facts and/or relevant experiences; not on emotion alone.
- Never take it personally. Don’t invest too much of your self-worth into how well you are received online.
Most importantly, don’t feed the trolls. Some people are just trying to get attention by posting critical and usually insulting responses on blogs, message boards, and the like. Ignore them.
How do you deal with criticism? Do you have any advice to share?




